New Balance 9060
$189.95
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Ordered today, shipped tomorrow
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Free return within 30 days
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Secure checkout
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Our footwear is crafted from a wide array of upcycled materials, including rubber, plastic, and fabric, all carefully chosen for their superior quality and durability. We are committed to sustainability, transforming these materials into unique, custom-made shoes that stand out. In addition to using recycled components, we focus on minimizing waste in our production processes. By implementing efficient manufacturing methods and reducing unnecessary packaging, we strive to lessen our environmental impact. We also adhere to ethical and sustainable practices throughout our supply chain, ensuring that every aspect of our operation reflects our core values. Rene Antines CEO
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Made with Recycled Materials
Shipping & Delivery Information: What You Need to Know
At Trendy Kicks®, our goal is to offer you the best shipping options, no matter where you live
How the process Works?
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Email
3. You can track your shoe while is on its way.
1. Order Processing Time
We understand your eagerness to receive your one-of-a-kind shoes, and we are fully committed to delivering your order as swiftly as possible without compromising the quality of the final product. Rest assured that our team works diligently to craft your unique pair and dispatch it to you promptly.
We greatly appreciate your understanding and patience during the production process, as it allows us to provide you with the exceptional, handcrafted shoes you truly deserve.
3. Tracking Your Shoes
Once your order has been shipped, you will receive an email notification with your tracking number. This tracking number is unique to your order and can be used to monitor the progress of your package from the moment it leaves our warehouse until it reaches your doorstep.
To track your package on our website, follow these simple steps:
- Visit our website and navigate to the "**Track Your Order**" page. This can be found in the header of our website.
- Enter the email address associated with your order and your unique tracking number.
- Click the "Track" button to view the status of your package.
Once you have entered your tracking information. You can view the date and time of each update, as well as any relevant notes or comments about the shipment.
If for any reason the tracking number is not working, please allow up to 3 business days for the package location to be updated. If the tracking does not provide any information after this time, please don't hesitate to contact our customer support team for assistance.
DETAILED LIST OF DELIVERY TIMES PER COUNTRY
Austria: 2-3 working days
Belgium: 2-3 working days
Bulgaria: 2-4 working days
Croatia: 2-4 working days
Cyprus: 2-4 working days
Czech Republic: 2-4 working days
Denmark: 2-3 working days
Estonia: 2-4 working days
Finland: 2-4 working days
France: 2-4 working days
Germany: 1-3 working days
Greece: 2-4 working days
Hungary: 2-4 working days
Ireland: 2-4 working days
Italy: 2-4 working days
Latvia: 2-4 working days
Lithuania: 2-4 working days
Luxembourg: 1-3 working days
Malta: 2-4 working days
Netherlands: 1-3 working days
Poland: 2-4 working days
Portugal: 2-4 working days
Romania: 2-4 working days
Slovakia: 2-4 working days.
All Countries: 2-4 working days
*Kindly note that the stated shipping times do not account for potential customs delays. Furthermore, please be aware that delays may occur during peak seasons or unforeseen events, such as the Covid-19 pandemic, Christmas, or Black Friday sales.
Exchange or Return of Shoes
At Trendy Kicks®, our utmost priority is ensuring that our customers are completely satisfied with their purchases. We understand that, on occasion, the shoes you receive may not meet your expectations or may have defects. To address such situations, we have implemented a comprehensive return policy that extends up to 30 days from the date of purchase. In this article, we will provide an overview of our return policy and guide you through the process of initiating a return.
Please take note that we accept returns for the following reasons:
Defective product: If you receive a shoe with a defect, we will gladly accept the return and provide a full refund or send you a replacement.
Incorrect size or style: In the event that we accidentally send you the wrong size or style, we will gladly accept the return and exchange the shoes for the correct size or style.
Dissatisfaction with the product: If, for a valid reason, you are not satisfied with the shoe, we will assess each case individually.
It is important to note that we do not accept returns for any other reasons, as our shoes are hand-customized products.
To initiate a return, please reach out to us through our live chat or send an email to our dedicated customer service team. You will be required to provide your order number and specify the reason for the return. Our customer service team will guide you through the return process, ensuring a smooth experience.
Kindly remember that we only accept returns for shoes that are unworn and remain in the same condition as when you received them. The shoes should be returned in their original packaging, including all tags and accessories.
Once we receive the returned product and conduct a thorough inspection, we will promptly issue a refund or exchange the shoes according to your request. The refund will be credited back to the original payment method used for the purchase.
To expedite the return process, we recommend initiating it as soon as possible. Our customer service team is readily available to address any questions or concerns you may have regarding the return process.
Frequent Asked Questions
Which company do we use to ship?
We are pleased to announce our collaboration with a new courier, PLogistyka®, as our transshipment forwarder to expedite deliveries from our factory to the designated country. PLogistyka® will provide comprehensive shipment updates through their API system. In the destination country, we will continue to utilize the services of DHL and FEDEX for local delivery. Our preferred choice is DHL Express, which we employ in 95% of cases. However, depending on logistical considerations, we may also utilize Fedex. To conveniently track your order, you can visit our website's "track" section and enter your purchase email and tracking number for all orders placed after March 6th, 2023.
Do i get a tracking code?
Upon shipping your item, a tracking code will be promptly sent to you via email. In addition, PLogistyka® will offer regular shipment updates through their API system, ensuring you are well-informed about the progress of your package. To conveniently track your package in real-time, you can utilize our user-friendly tracking system.
Tracking number is not working?
Please allow for a processing time of up to 3 business days for the package location to be updated. We kindly request your patience during this period. If, after this time, the tracking information does not provide any updates or relevant details, please do not hesitate to contact us. Our dedicated team will be more than happy to assist you further.
Packages Stuck on "In Transit" Status on DHL Website?
Once an order is placed, we promptly initiate the procurement of all necessary materials from our reliable suppliers within 24 hours. Following this, the shoe enters the production stage, which typically takes approximately 72 hours. The entire order completion and preparation process at our factory usually spans between 5 to 9 business days. Once the package is fully ready, our trusted partner courier, PLogistyka®, assumes the responsibility of collecting the package and commencing the transit process. The package then undergoes processing for about 5 to 8 business days at PLogistyka®'s central hub in Górecka, Poland, before it is dispatched to the destination country and subsequently handed over to DHL.
While the package is still in the production stage at our factory, we notify DHL to register the tracking number. It's important to note that this notification does not indicate immediate shipment; it serves as an announcement to secure the tracking code in advance. This proactive measure enables PLogistyka® to be aware of the tracking code and register it in their system. By generating tracking codes ahead of time, we aim to prevent any potential confusion or instances of misplaced packages. The same tracking code generated during this stage will be utilized by PLogistyka® during transit and by DHL in the destination country.
During the transit phase, the status on the DHL tracking page will consistently display as "shipment information received electronically" until the package reaches the DHL sorting hub in the destination country. However, on our website, you can conveniently track the package in the designated "track" section, where you will receive comprehensive updates from PLogistyka®. At this stage, the package is actively in transit. Should you attempt to track this shipment on the DHL Express Official website, the package may transition from "shipment information received electronically" to "In Transit" within a day. It's important to note that this transition depends on DHL and is unrelated to our operations or PLogistyka®.
Rest assured, if you encounter the status of "shipment information received electronically" on the DHL tracking page, there is no cause for concern. Your package is on its way or about to be dispatched, and it will be delivered to you as efficiently as possible. For real-time updates, we encourage you to track your package on our website's "track" section. Should you have any inquiries or uncertainties, please feel free to contact our customer support team.
Why my Package Shows 'Shipment Information Received Electronically' on DHL?
Once an order is placed, we promptly procure all the necessary materials from our trusted suppliers within 24 hours. Within a span of 3 days, the shoe enters the production stage, and the overall order completion and packaging process at our factory typically takes around 5 to 9 business days. When the package is fully prepared, our esteemed partner courier, PLogistyka®, takes charge of collecting the package and commencing the transit procedure. Subsequently, the package undergoes an approximate processing period of 5 to 8 business days at their central hub in Górecka, Poland, before being shipped to the designated country and handed over to DHL.
While the package is in the production stage at our factory, we initiate an announcement to DHL, informing them about the package and registering the tracking number. It's important to note that this announcement does not indicate immediate shipment; rather, its purpose is to secure and register the tracking code in advance. This proactive approach enables PLogistyka® to be informed of the tracking code in advance and integrate it into their system. We generate tracking codes ahead of time to prevent any potential confusion or instances of misplaced packages. The same tracking code generated during this process will be utilized by PLogistyka® during transit and by DHL in the destination country.
The status displayed on the DHL tracking page will continue to show as "shipment information received electronically" until the package reaches the DHL sorting hub in the destination country. However, on our website, you can conveniently track the package in the designated "track" section, where you will receive comprehensive updates from PLogistyka®. At this point, the package is actively in transit. If you attempt to track this shipment on the DHL Express Official website, you may observe a transition from "shipment information received electronically" to "In Transit" within a day. It's important to understand that this transition is determined by DHL and is independent of our operations or PLogistyka®.
Rest assured, if you come across the status of "shipment information received electronically" on the DHL tracking page, there is no cause for concern. Your package is en route or about to be dispatched and will be delivered to you in a timely manner. For real-time updates, we encourage you to track your package on our website's "track" section. Should you have any inquiries or uncertainties, please feel free to reach out to our dedicated customer support team.
